From our customers
Your supplier. Your choice.
Because we fit rather than supply, our customers choose their own kitchen or bathroom suite. That gives you freedom and often better value, but it also means one of the first questions people ask us is: where should I buy it?
So we’ve asked our customers to share their experience of the suppliers they used: the showroom, the advice, the delivery and the after-sales care. Here’s what they told us, in their own words.
“They were so efficient, flexible and patient with our choices. The designs were very professional and they delivered everything in perfect time.”
Showroom & design ★★★★★
Product quality ★★★★★
Value for money ★★★★★
Delivery ★★★★★
After-sales care ★★★★★
“They have a small showroom but can supply all the major brands at trade prices. The staff are very helpful and efficient and products are probably unbeatable value as trade prices are available to all.”
Showroom & design ★★★★ ★
Product quality ★★★★★
Value for money ★★★★★
Delivery ★★★★★
After-sales care ★★★★★
“They were very helpful and had a range of products to choose from. Even though the shower tray arrived damaged they were helpful and quick in getting a replacement.”
Showroom & design ★★★★ ★
Product quality ★★★★★
Value for money ★★★★★
Delivery ★★★★ ★
After-sales care ★★★★★
“The product is excellent and 3 years on still looks like new. Any problems we had during the delivery and installation were rectified immediately by Howdens.”
Showroom & design ★★★★★
Product quality ★★★★★
Value for money ★★★★★
Delivery ★★★★★
After-sales care ★★★★★
“The design experience was faultless. Everything was done with utmost care to our specs and requests, even when we adjusted these multiple times. The visualisation software made it easy to see what we were planning. The final kitchen looks exactly as expected. Although there was some delay to additional/replacement parts when needed, it was easy to order them and they did show up on or before their delivery dates. Similarly, marble countertop measuring service added some delay to the project, but was ultimately done well and delivered on the projected dates.”
Showroom & design ★★★★★
Product quality ★★★★★
Value for money ★★★★★
Delivery ★★★ ★★
After-sales care ★★★★★
“Great choice of products and fabulous customer service. Lots of helpful advice. They ensure all products are delivered to them a week before fitting. They then deliver everything at a time and date to suit the customer – couldn’t ask for more.”
Showroom & design ★★★★★
Product quality ★★★★★
Value for money ★★★★★
Delivery ★★★★★
After-sales care ★★★★★
“A greater willingness to pick up unused items after completion”
Showroom & design ★★★ ★★
Product quality ★★★★ ★
Value for money ★★★★ ★
Delivery ★★★ ★★
After-sales care ★★ ★★★
“The product is excellent and 3 years on still looks like new. Any problems we had during the delivery and installation were rectified immediately by Howdens.”
Showroom & design ★★★★★
Product quality ★★★★★
Value for money ★★★★★
Delivery ★★★★★
After-sales care ★★★★★
“The design experience was faultless. Everything was done with utmost care to our specs and requests, even when we adjusted these multiple times. The visualisation software made it easy to see what we were planning. The final kitchen looks exactly as expected. Although there was some delay to additional/replacement parts when needed, it was easy to order them and they did show up on or before their delivery dates. Similarly, marble countertop measuring service added some delay to the project, but was ultimately done well and delivered on the projected dates.”
Showroom & design ★★★★★
Product quality ★★★★★
Value for money ★★★★★
Delivery ★★★ ★★
After-sales care ★★★★★
“A greater willingness to pick up unused items after completion”
Showroom & design ★★★ ★★
Product quality ★★★★ ★
Value for money ★★★★ ★
Delivery ★★★ ★★
After-sales care ★★ ★★★
“They were so efficient, flexible and patient with our choices. The designs were very professional and they delivered everything in perfect time.”
Showroom & design ★★★★★
Product quality ★★★★★
Value for money ★★★★★
Delivery ★★★★★
After-sales care ★★★★★
“They have a small showroom but can supply all the major brands at trade prices. The staff are very helpful and efficient and products are probably unbeatable value as trade prices are available to all.”
Showroom & design ★★★★ ★
Product quality ★★★★★
Value for money ★★★★★
Delivery ★★★★★
After-sales care ★★★★★
“They were very helpful and had a range of products to choose from. Even though the shower tray arrived damaged they were helpful and quick in getting a replacement.”
Showroom & design ★★★★ ★
Product quality ★★★★★
Value for money ★★★★★
Delivery ★★★★ ★
After-sales care ★★★★★
“Great choice of products and fabulous customer service. Lots of helpful advice. They ensure all products are delivered to them a week before fitting. They then deliver everything at a time and date to suit the customer – couldn’t ask for more.”
Showroom & design ★★★★★
Product quality ★★★★★
Value for money ★★★★★
Delivery ★★★★★
After-sales care ★★★★★
We’d love to hear about your experience with your supplier. It only takes a couple of minutes, and it could help the next homeowner make a more confident choice.
